Contacts
Use this page to reach the editors of this information site. For anything that touches your casino account, go to the casino directly, because we cannot see or change player accounts.
Site team
| Topic | Contact |
|---|---|
| Corrections, feedback, partnerships | Email us |
| Response time | Usually within a few business days |
| Language | English |
Casino support
MateSlots Casino lists these support channels, in English:
- 24/7 Live Chat
- Email Support
- Help Center
Open the official site at www.themateslots.com to reach them. Never share your password or payment details with anyone who contacts you first.
Before you write
- Tell us which page you are talking about.
- Do not send passwords, card numbers or identity documents.
- Remember that we cannot approve withdrawals, bonuses or account changes.
Affiliate disclosure
We earn a commission from the casino when readers register or deposit through our links. 18+ only. If gambling is affecting your life, see our responsible gambling page.